When something has happened

Commercial insurance claims support

If an incident may give rise to a claim, tell us promptly — even when the full position is not yet known.

Protect people and property

Contact emergency services where required and take reasonable steps to prevent further injury or damage. Do not put yourself at risk.

Preserve the evidence

Keep photographs, CCTV, correspondence, contracts, invoices, witness information and a clear timeline of events.

Notify without delay

Send Oak the facts you have. Avoid admitting liability, agreeing settlements or disposing of damaged items before advice is obtained.

What Oak does

We help present the notification and keep communication moving.

Insurers and their appointed claims professionals make decisions under the policy. Oak's role is to help you understand the process, provide relevant information and raise questions where the position needs clarification.

Contact Oak

Speak directly to Oak

Need to discuss a potential claim?

Tell us what you do, what needs protecting and when the policy renews. We'll take it from there.

Start an enquiry 0330 133 4386